Air Austral, established in 1975, is a French airline based in Réunion, with its main hub at Roland Garros Airport (RUN). The airline operates a fleet of approximately 10 aircraft and serves destinations such as Paris, Marseille, Antananarivo, Mayotte, and Seychelles. Known for connecting Réunion Island to major global cities, Air Austral focuses on both regional and long-haul flights.
Year of Establishment: 1975
IATA Code: UU
Main Hub: Roland Garros Airport (RUN), Réunion
Fleet Size: Approximately 10 aircraft (as of 2025)
Top 5 Destinations: Paris, Marseille, Antananarivo, Mayotte, and Seychelles
Official Website: www.air-austral.com
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Air Austral's baggage policy includes one free cabin bag up to 12 kg and one accessory (e.g., laptop or handbag). For checked luggage, the allowance varies by fare class and destination, typically ranging from 23 kg to 32 kg. Additional fees apply for excess baggage.
| Category | Details |
|---|---|
| Carry-On Baggage | Passengers are allowed one carry-on bag with a maximum weight of 10 kg (22 lbs) and dimensions not exceeding 55 x 35 x 25 cm. Economy class passengers may carry one item, while Business class passengers may carry two items with a combined weight limit. |
| Checked Baggage | Economy class passengers are permitted one checked bag with a maximum weight of 23 kg (50 lbs), while Business class passengers can carry two checked bags of up to 32 kg (70 lbs) each. |
| Excess Baggage | Excess baggage fees apply for items exceeding the weight or size limits. Fees vary by route and the type of excess baggage. Additional items must comply with weight and dimension restrictions. |
| Special Items | Items such as sports equipment, musical instruments, and oversized luggage are accepted, but they may require advance notice and additional fees. Conditions vary depending on the item and destination. |
| Prohibited Items | Dangerous goods like explosives, flammable liquids, sharp objects, and other hazardous materials are not allowed in carry-on or checked baggage. |
Web Check-in
Web check-in for all the flights is provided by Air Austral and begins 48 hours before the scheduled time. It permits passengers to web check-in, choose their seats, obtain and print boarding passes, or secure them on their mobile devices for ease. Booking made through Air Austral makes it easy to access this feature.
For Air Austral, arrivals at the airport are allowed to open check-in three hours before the flight and are closed forty-five minutes before the flight. Given this, passengers must have their passports as well as other booking confirmations on them. Passengers have been advised to check-in early to prevent late check-in, especially for International flight check-in.
